If you haven't filled out the Payment Info in your account settings, we won't know where to send your money. We issue payments via ACH(Direct Deposit), which means you get paid as quickly as possible and don't ever have to worry about checks getting lost in the mail. We even save a few trees in the process! If you live outside of the US, UK or Canada, you'll need to manually submit your payment info by filling out the form attached to this article. If your country isn't listed, please submit your payment information manually
Please make sure you follow the instructions carefully to avoid any delays in payment. Provided your payment info is set up correctly and verified before statements are done on the 15th of each month, you will receive your first payment when we send out payments on the 22nd of each month. If your payment info is not verified by the time we start processing payments, your first payment will be delayed until the following month.
If for some reason you neglect to set up Payment Info or your info is not verified, we'll simply hang on to the money until we have all of the information. Once everything is sorted out and verified, we will release all funds due based on the schedule mentioned above.
Note: Payment is processed only when an order is marked as shipped in the app, not when the orderis in pending or acknowleded state, awaiting fulfillment. If you are self fulfilling, remember to mark that order as shipped once you send the stuff out to the customer.