Support Center/Community/How-To Videos

What Do You Want To See?

Brad Barrish
posted this on August 04, 2011 12:36 pm

We love making videos for our customers. Leave a comment and tell us what you'd like to see us demo for you and we'll do our best to make a video to help you out!

 

Comments

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ghost

Maybe a bit complicated, but I'm a new enterprise user (upgraded from a plus account) and am scouring the kbase and docs online to make the most out of my investment. My suggestions:

1. introduce key features of Topspin Enterprise via a short video, or short videos outlining specific enterprise features.

2. correlate the intro video / content (pro tips) one sees when first logging into Topspin to match the features they have access to. 

3. create an enterprise section on the kbase. 

 

Thank you, Brad.

August 16, 2011 03:07 am
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ghost

I'll be more specific. 

- How to set up multiple split payments

- label accounting

- advanced membership options, etc. 

 

Thanks

August 16, 2011 03:14 am
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Brad Barrish
Topspin

Hi Ghost. These are all awesome and do-able. I've added these all to our list and will get on them right away. Thanks so much for the helpful ideas. Keep em coming!

August 16, 2011 11:11 am
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ghost

You are amazing.. thanks

August 16, 2011 01:12 pm
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Paul Pretorius

Hi Brad

I've been using Topspin for more than a year, but the new streaming player and single track player has me confused. For instance, the background image for my new streaming players are a bit out of focus, or I'd like the title for a single track player to sit to the left of the player rather than on top.

These customisations would be easier if there were a sample CSS file with the default settings for the players, and a video showing some quick changes and how they affect the layout/style of the widget.

I think that'll help me and many other users very much.

Kind regards

Paul Pretorius

August 30, 2011 10:30 am
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Brad Barrish
Topspin

Hi Paul. We're actually working on some improvements to the streaming players. I'm not exactly sure on the timing, but the update should adress some of your issues with the players. Really appreciate the feedback. Once the update is done, we'll likely record some screen casts on customization as well. 

September 07, 2011 10:19 am
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Paul Pretorius

Hi Brad

Thanks a lot for the reply!

Cheers

Paul

September 08, 2011 02:35 am