It should pull your tags automatically.  We've been using the plugin on about 10 different sites and haven't heard of this issue in any other use cases, so I'm not exactly sure what the issue might be for you.  We'll ned more info: 

Wordpress version

Plugin version

MySQL version

PHP version

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Also, need to make sure PHP isn't in safe mode.  

Thanks, 

The Uprising Creative

I think what is going on is that if a store has already been created and then the tags are altered, it doesn't update the tags correctly for that existing store.  Some history here.  I had created a test store using the plugin before we added tags on topspin.  Those were orginally nots howing up on the plugin edit store page.  Then I deleted the old store and created a new one.  The tags appeared correctly.  Then we changed the tags around on topspin, the names and such.  Those changes did not appear in the existing store, but are accurate if I go to the adds store panel.  Or to be more precise, on the edit store page the tags that were unaltered apppear, but the new tag name "Clothing" that replaced "Apparel" does not appear and neither does Apparel.   Does that help.  We are using wp 3.0.5 and the newest plugin version 3.1.3.6.  We are using PHP5 and msqyl  ver 14.12.

An additional problem that is cropping up now... Our newly created "Clothing" tag appears in the add store panel, but inexplicably when it is selected no items appear, despite the fact that there some 45 items with that tag in our topspin account.

Is there someone with whom I can communicate about this in order to ask questions about the plugin code....just to speed up my ability to understand how to adapt it to our uses and speed up the debugging?

Ethan, 

We've duplicated your problem on a new site we're developing!  For some reason the tags aren't getting pulled / updated properly on the Edit Store pages, but are on the Add Store pages.  However, the actual offers being returned when you select a tag aren't necessarily pulling correctly (for example we have a tag with 3 offers, but it's only showing 2).  

Definitely an issue somewhere with how the tags are being processed.  We need this for one of the above-mentioned projects that is due to launch tomorrow, so we're going to dive in and see if we can't patch this ASAP.  We'll get back to you as soon as we have an update. 

Ethan, 

One thing you can definitely do to work around this error for now is to create your store using Buy Buttons, but don't select any tags.  Then just change the sorting to Manual and Hide anything you don't want to show up on a particular store page.  The downside is that products won't automatically show up on the store when you add them into Topspin (not yet, they will in a future version of the plugin), but the upside is it can get you live ASAP. 

Ethan / everyone having issues with tags in the Wordpress plugin, 

We have some good news.  We've just finished the new v3.2 of the Wordpress plugin.  This new version deals with a lot of various bug fixes, particularly with tag-based store pages.  In regards to tags, it should be pretty bug free now so we definitely recommend upgrading.  It's also now showing a preview of the products on the store page based on the sorting method, offer types, and tags selected (previously it only showed this if you selected Manual sorting). 

Additionally, there are a bunch of great new features like: 

• Ability to show all additional images for an offer in the More Info lightbox
• Ability to embed individual offers directly into any post on your site using individual product shortcodes
• Ability to provide hash-based permalinks directly to a specific product's More Info lightbox on a store page 
• Ability to add the full item details and additional images into your custom theme wherever you want using new template tags 
• Ability to have as many Featured Items as you want on a page instead of just one

This is great news!  Thanks for getting this done so quickly.  On another note, I modified the plugin on our page to have a context menu along the top.  We don't have tabs on our website, so your tabbing method wasn't working for us.  Might my modification be something you'd be interested in working into the plugin?  How would we go about this?

Ethan

Well, we don't have a tabbing method built into the plugin.  If you want menus with sub categories, etc you can do it easily yourself either hard-coded into your theme, using Wordpress's built-in Menus, or using your own custom query in your template.  you can see how we've done it over on Smodcast (http://smodcast.com/smerchandise) 

We'd love to see what you've built, however.  If it's acceptable and ready to implement in the plugin, Topspin will cut you a check for it too. Just send your version of the plugin over to info@theuprisingcreative.com and we'll take at look at the code base. 

Thanks!