Our new relationship with Alliance is going to mean better rates and delivery times for your customers. Please take a moment to download the latest Topspin Fulfillment Instructions (direct .ZIP download link), which you can always access by going to Fulfill > Fulfillment Settings in the Topspin application. New rates and shipping methods will go into effect on June 25, 2012. Here's an overview of the changes:
Domestic Standard Mail via USPS We will switch to offer this service only for weights up to 5lbs. The rates for this service are cheaper than the USPS Priority Mail rates, but with a more centralized shipping location, which reduces the overall transit time. The new transit time will be 3-5 days, compared with the previous transit times of 5-10 postal days.
Domestic Priority Mail via USPS No change here. Your customers will have the choice to select Priority Mail, but in most cases domestic Standard Mail will be less expensive and arrive in almost the same time.
Domestic Next Day via USPS Next Day will be sent via UPS for their cost savings and delivery guarantees. We previously used USPS Express. There is significant savings using this service, which might allow customers to choose this option more often.
International Standard Mail via DHL Global Mail DHL Global Mail will now be the default for international shipments. The cost will be virtually the same as USPS International Standard Mail, but the service will be much faster with better tracking. The service will now be 4-8 business days all over the world (compared to 7-21 days). It will also be even faster (4-5 days) to Canada, UK and EU countries such as France and Germany.
International Priority Mail via USPS We won't be offering this any longer due to the speed of DHL Global Mail.
Express International Service via UPS All international express shipments will be handled by UPS.
Questions about any of this? Leave a comment, file a ticket or hit us up on live chat if you're a Plus or Enterprise customer.