Topspin Artist Support
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Support Center
Overview
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Recent
Getting Started
»
Signing Up For Topspin
(3)
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Sign Up For Topspin
Set up a store in under 10 minutes
Non-Profit Account Setup
Setting Up Payment Info
(4)
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Payment Info (How to get paid by Topspin)
How To Ensure You Get Paid Quickly
Why Doesn't Topspin Transfer Funds Immediately?
Sales & Analytics - Dashboard Tab
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Summary
(2)
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Dashboard Update Schedule
Sharealytics
Sales Reports
(2)
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Sales Reports Overview
Have Sales Reports Sent To Your Inbox
Monthly Statements
(1)
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Monthly Statements
Create Your Content - Products Tab
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Merchandise
(3)
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Creating Merchandise Products
Adding An Image To Your Product
Inventory Management
Tickets
(5)
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Creating Ticket Products
Pricing Your Tickets
Pay your promoter/venue directly
Digital Media
(5)
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Uploading Digital Media
Editing Metadata
Setting up your digital album
Packages
(1)
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Bundle products to sell as a package
Memberships
(1)
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Creating Your Membership Product
Digital Packages
(1)
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Selling/streaming multiple files
Tips and Tricks
(2)
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How To Set Up a Third-Party Payee
Group Products Together With Tags
Build Your Fan Base - Promote Tab
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Email-for-Media (E4M) Widgets
(10)
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Create An Email For Media Widget (E4M)
Download Anywhere
Customize Your Email For Media Widget
Streaming Players
(3)
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Create a Streaming player
Adjust playlist order
Set art for each product being streamed
Single Track Players
(1)
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Create a Single Track Player
Redemption Codes
(1)
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Creating A Redemption Code For Download/Access
Download Links
(2)
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Create A Download Link
Download Link Errors
Emailing Your Fans
(6)
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Email All Fans On Your Mailing List
Email Specific Regions/Purchasers
Email: Creating and sending mass promotions
Your Mailing List - Fans Tab
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Managing your email list
(3)
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Organize Your List With Smart Groups & Tags
Import Your Existing Mailing List
Fans Section Overview
Create Offers - Sell Tab
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Create An Offer
(5)
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Creating An Offer
Creating A Preorder
Selling large downloads in segments
Configuring Your Store
(7)
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Spinshop on your Facebook Page
Configuring Your Spinshop
Custom Buy Button Images
Transactions
(2)
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How does Topspin handle taxes in the U.S.?
How does Topspin handle taxes outside of the U.S.?
Reporting Sales
(2)
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Reporting Sales to the OCC
Reporting Sales to Soundscan
Manage Your Orders - Fulfill Tab
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Managing Orders
(10)
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Marking Orders as Shipped
Updating Customer Receipts
Editing Order Shipping Status
Fulfillment Settings
(7)
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Flat Fee Shipping
Setting up Fulfillment
Receiving Daily Unshipped Order Summaries
Topspin Fulfillment
(4)
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Where To Ship Your Merchandise
Topspin Fulfillment Overview and Instructions
Topspin Fulfillment Packing Slip
Self-Fulfillment
(1)
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Self Fulfillment
Third-Party Fulfillment
(4)
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Third Party Fulfillment
Using FTP for Third-Party Fulfillment
Adding a Fulfillment Partner
Managing Your Account
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Upgrading Your Account
(5)
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Upgrading Your Account
Changing Your Credit Card
Canceling A Topspin Account
Access For Your Team
(4)
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Adding additional logins to your account
Discount Pricing for Labels/Marketers
Adding Additional Artist Accounts
Artist Profile
(2)
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Locating Your Artist ID
Editing Your Artist Profile
Account Settings
(1)
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Changing Your Login Email or Password
Announcements
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Release Notes
(1)
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Release D
Announcements
(18)
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Topspin Fulfillment holiday cut-off dates and hours
We're Almost There: An Update On The Alliance Transition
Maintenance Wednesday, July 25, 2012 at 9PM PST
Artist Knowledge Base
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Getting Started
(1)
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FAQ
How To Videos
(16)
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YouTube Merch Store Integration (Video)
Create a Wordpress Store
Manage Your Fan Base
Topspin Partner Integrations
(4)
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Artists.MTV
Link to your Spinshop using YouTube Annotations
Earbits Radio Merch Store Integration
Labs
(2)
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HTML Email for Media widget
Download Anywhere
Direct-to-fan Marketing Practices
(18)
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Introduction to D2F Best Practices
Direct-To-Fan (D2F) Marketing Defined
Generating Demand
Account Management and General Usage
(4)
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Topspin Application Overview
Customer/Fan Support
Asset Check List
Tips and Tricks
(5)
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Topspin Ticketing Page Template
Selling large downloads in segments
High resolution audio in iTunes
Known Issues and Bugs
(1)
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"Sorry, we can ship to US" Message in Purchase Flow
Case Studies
(1)
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The Civil Wars (SXSW 2011)
Developer Knowledge Base
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Topspin APIs
(9)
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Store API
Email For Media REST API
Notification of Additional Column Due To New Customer Service Fee
How-Tos
(7)
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Radio Buttons
Create a Page Gate
Create a Dynamic Offer Page for Email for Media Campaign
Purchase Button And Flow
(1)
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Custom Purchase Flow with CSS
Wordpress
(3)
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Install the WordPress Plugin
Easy-to-Manage WordPress Lucidity Catalog
Create streaming player
Facebook
(1)
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Like for Media inside Facebook
Email For Media
(4)
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The Pill (deprecated)
HTML Email for Media widget
Email for Media
CMS Plug-ins
(3)
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Install the WordPress Plugin
Easy-to-Manage WordPress Lucidity Catalog
Create streaming player
Community
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Community Questions & Answers
(41)
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How do I make a "Connect for Media" widget?
is the TopSpin module for Drupal functioning?
About widgets and outreach to the media
Free Music Friday Submissions
(17)
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Free Music Friday submission
The Silent Still - Free EP, Stories, & Poster
The Kickdrums - Lollapalooza Mixtape
How-To Videos
(8)
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What Do You Want To See?
Quickly Create A Store Using the Store Builder
Topspin and VIRB
Welcome To The Community
(1)
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What Is The Community Forum?
Feedback & Feature Requests
(15)
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Double Opt-In Confirmation - "From E-Mail"
Developing Email
More accurate email metrics
Tips & Tricks From The Community
(3)
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"Email for Media" Webpage
Wordpress Plugin Tags not working
Getting an Error on WordPress Plugin (3.2.3) Settings Page
