Using Weight-Based Shipping means that your shipping rate will be calculated on the basis of the cumulative weight of the items being shipped. Weight-based shipping is cost-effective, and ensures that customers will be charged a proportional price regardless of the number of items in their shopping cart. Weight-based shipping can also take into account specific handling costs for initial and additional order items (this is covered below). The most important component of any weight-based shipping operation is the rate card. In order to use weight-based shipping, you MUST have a functioning CSV rate card uploaded into your Topspin Fulfiller Profile.
Here are two comprehensive rate cards currently being used by Topspin Fulfillment (US):
*Note - both of these rate cards are used by our United States fulfillment warehouse located in Kentucky. Unless you are based in Kentucky, it's highly recommended that you carefully review these rate cards and customize them before using them for your own operation.
Editing Your Rate Card
Don't worry, it's not as hard as you think. Your CSV rate card can be very simple (actually, as few as two rows). It'll take a little bit of planning based on the product combinations you'll be offering, but once it's finalized, uploaded, and activated, you can literally "set it and forget it" and stop worrying about per-item flat fee shipping altogether. The following examples are instructional only and don't represent rates or weights we recommend using in an actual rate card.
Please download this example CSV file for your reference: Example Rate Card
When you open the example rate card, you'll see a row for shipping within the US, and a row for shipping within ' *' which applies to Rest Of World (in this particular case, all destinations NOT in the US). Any country not explicitly listed in its own row will be included in 'Rest of World'. The "Currency" column specifies which transactions the rate will apply for. If you're selling only in US dollars, you won't need to worry about adding multiple currencies to your rate card. Now, take a look at columns G, H, and I. Columns "G, H, I" divide the rate tiers into "through 1 lb", "more than 1 lb through 3 lbs", and "more than 3 lbs through 5 lbs". Now look at the first row below these rate tiers, which applies to shipping within the US:
"Up to 1 lb" = $4
"1 - 3 lbs" = $5
"3 - 5 lbs" = $10
In the row below, for * (rest of world), you'll see the rates that will by applied for purchasers outside the US.
In the above example, the rate tiers apply across the entire US - there's no ZIP code inputed, just country. In the example below, you'll see how ZIP code ranges can be used to specify different rates within more specific regions in the US:
The Transit Days Min/Max columns will let your fans know when they should expect delivery.
Uploading Your Rate Card
Once you're sure your rate card is configured perfectly, just visit your Fulfiller Profile, scroll down to the bottom, and click "Add Rate Card":
Name your rate card, add an identifying code (make sure you remember what your code represents), and specify whether your card will measure in Pounds and Ounces or Grams and Kilograms. If you'd like to ensure that your rate card will NOT apply for certain shipping destinations, use the "Select excluded countries" tree.
Testing Your Rate Card
You should now see your rate card uploaded in your Fulfiller Profile:
Now, click "Test" to test your rate card:
In the example above, when the rate card is tested for 1 pound and zero ounces, the charge will be $4.00, as stipulated in column 'G' of our example rate card. Now, if the rate card is tested for 1 pound and 1 ounce (just over 1 pound), the charge levied should come from column 'H' in our example rate card. Let's see:
And... the price is right!
Activating Weight Based Shipping in your Offers
Make sure your offered products have corresponding weights configured. Then to apply your brand new rate card to an offer, just click into the offer in the Sell section of your artist account. Scroll down to "Shipping Rules" and select weight-based shipping:
When ready, just click "Publish Changes" and you're all set!
If you've made it this far, you're ready to start creating and editing your very own rate card. For more information on building custom rate cards, please see our Advanced Weight-Based Shipping article. For information on using multiple rate cards within a single account, please see our article on using Multiple Rate Cards. To get better acquainted with the fulfillment process in general, please see our Fulfillment Overview video.