Optimizing your Purchase Flow Follow

Shorten page load time
If fans click on a buy button before the javascript for the buy button has loaded on your page, the purchase window will therefore not be able to open, and the fan would then be redirected to your Spinshop to purchase.

Host Topspin purchase flow .js on your site

If you have embedded multiple buy buttons on your page, you actually only need one instance of this on your site. Upload the attached offers.js file to your server. (Direct download at the bottom of this post. Be sure to replace your artist and campaign IDs for each respective offer.)

You can see inside the file that it references your Artist ID and Campaign ID
Link to it on your page. IE <script type="text/javascript" src="offers.js"></script> 

Replace your buy buttons with this code: 
<div class="buyBox gigs">
<a class="ts_buttonlink" href="javascript:void(0);" onClick="open_url('ticket+t+album'); return false;" >Ticket+T+mp3Album</a>
<a class="ts_buttonlink" href="javascript:void(0);" onClick="open_url('ticket+t'); return false;>Ticket+T</a>
<a class="button musicBuyAlt" href="href="javascript:void(0);" onClick="open_url('ticket'); return false;">Tickets</a>

<!-- END .buyBox.gigs-->

Enable Topspin Store in Distribution Options

To ensure fans are able to purchase even on slow connections, it is best to enable Topspin Store in your distribution options in the event a fan needs to be redirected. As long as this box is checked in your offer's configuration page in your Sell tab, fans will be able to buy directly from your store, and go through the exact same purchase flow that would appear over your page.

If this is not checked, fans will get an "Oops this page can't be displayed" error, and will not be able to complete their transaction.
Have more questions? Submit a request and our team will be able to help get you sorted.
Powered by Zendesk